Contact Information township office/location

Contact Information for various departments and services in North Dumfries Township and the Region of Waterloo are listed below, as well as driving directions to the North Dumfries Township Office.

Corporation of the Township of North Dumfries

Address: 2958 Greenfield Road, Ayr, Ontario - N0B 1E0             Mailing Address: P.O. Box 1060 Ayr, ON  N0B 1E0
Telephone: (519) 632-8800
TTY: 519-621-9595
Fax (519) 632-8700

E-Mail the Township

Directions from Downtown Cambridge

  • Take Water Street (Hwy. 24 South) to Concession Street.
  • Turn right and cross over Concession Street Bridge
  • Go straight through at lights and up the hill (Cedar Street.)
  • At next set of lights, turn left onto St. Andrews Street (Shell Gas Station @ this corner)
  • Follow St. Andrews Street up the hill
  • St. Andrews Street changes to Waterloo Rd. 75 (Spragues Rd.) at city limits
  • Continue on Waterloo Road 75 (Spragues Road) for about 3 minutes
  • Turn right onto Greenfield Road and follow it all the way to the office on the right just before Northumberland Street.

Directions from Kitchener

  • Take Fischer-Hallman from Kitchener south into Roseville
  • Turn left onto Roseville Road at T-intersection in Roseville
  • Go over Hwy. 401 and turn right onto Waterloo Road 47 (Dumfries Road)
    - Boehmer's @ this corner
  • Continue south and cross over Alps Road
  • At next crossroad turn left onto Greenfield Road
  • We are just on the left at the North Dumfries Community Complex.

Directions off Hwy. 401

  • Exit #268 - Waterloo Road 97 (Cedar Creek Rd.)/Ayr/Plattsville
  • Go West on Waterloo Road 97 (Cedar Creek Rd.)
  • Turn left onto Northumberland St.
  • Turn left onto Greenfield Road.
  • We are just on the left at the North Dumfries Community Complex.

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Township Organizational Chart

2958 Greenfield Road P.O. Box 1060
Ayr, Ontario - N0B 1E0
Telephone: 519-632-8800
Fax: 519-632-8700
E-Mail the Township 
Office Hours: 8:30 a.m. - 4:30 p.m., Monday - Friday



Telephone Number

CAO Andrew McNeely 519-632-8800 ext. 121
Canine Control - Hillside Kennels Madaline Riddle or Tracey Gibson 1-888-469-3247
Chief Building Official Gerald Moore 519-632-8800 ext 125
Clerk Lori Heinbuch 519-632-8800 ext 122
Director of Corporate Services/Treasurer Shelley Stedall 519-632-8800 ext. 123
Fire Chief Robert Shantz 519-632-7956
Fire Department Fire Department 519-632-7956
Director of Public Works Mark Smuck 519-621-7885 
Director of Recreation Frank Prospero 519-632-8800 ext. 101
Recreation Department Recreation Department 519-632-8800
Deputy Treasurer/Tax Collector Jennifer Reain 519-632-8800 ext. 130
Recreation & Community Services Coordinator Michelle Poissant  519-632-8800 ext. 102
By-law Enforcement Officer Please email general mail  519-632-8800
Planner Please email general mail  519-632-8800


COUNCIL 2014-2018

Council Meeting Times


Telephone Number


Mayor Susan Foxton 519-632-7130
Councillor Rodney Rolleman 519-589-6003
Councillor Derrick Ostner Days: 519-742-9002; Eve: 519-632-8621 2
Councillor Gord Taylor 519-621-1858 3
Councillor Neil Ritchie 519-620-0606 4
Waterloo Region District School Board 519-570-0300  
Waterloo Catholic District School Board 519-578-3660  


150 Frederick Street
Kitchener, ON - N2G 4J3
Telephone: (519) 575-4400
Office Hours: 8:30 a.m. - 4:30 p.m., Monday - Friday

Other Important Numbers

Emergency (Police, Fire, Ambulance) 911
Assessment Office 1-877-630-8786
Graffiti Hotline 1-855-TAG-FREE (824-3733) 
Health Department  519-621-6110
Hydro (Cambridge & North Dumfries) 519-621-3530
Library (Ayr) 519-632-7298
M.P (Federal) Bryan May 519-624-7440
M.P.P (Provincial) Kathryn McGarry  519-623-5852
Police (non-Emergency) 519-570-3000
Region of Waterloo (Main Switchboard) 519-575-4400
Union Gas 1-888-774-3111
Waterloo Region District School Board 519-570-0300
Waterloo Catholic District School Board 519-578-3660
Weed Inspector (Region of Waterloo) 519-575-4016

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